Frequently Asked Questions
Everything you need to know about optimizing your neck health and performance.
How do I choose the right Iron Neck model for my training?
We offer several models tailored to different needs. The Pro is ideal for athletes requiring adjustable friction for linear and rotational resistance, while the Starter is perfect for those focused on rehabilitation and basic posture correction.
What is your return policy for fitness equipment?
We offer a 30-day money-back guarantee. If you are not satisfied with your Iron Neck, you can return it within 30 days of delivery for a full refund, minus shipping costs, provided it is in like-new condition.
Do you ship internationally?
Yes, we ship to most countries worldwide. International shipping rates and delivery times are calculated at checkout based on your location and local customs regulations.
How long does it take for my order to ship?
Orders are typically processed within 1-2 business days. Standard shipping within the United States usually takes 3-5 business days, while expedited options are available at checkout.
Is there a warranty on Iron Neck products?
Every Iron Neck comes with a 1-year limited warranty that covers manufacturing defects. This ensures your equipment stands up to the rigors of your training routine.
Can I use the Iron Neck if I have a pre-existing neck injury?
While the Iron Neck is used by physical therapists globally, we strongly recommend consulting with a medical professional or physical therapist before starting any new exercise program if you have a pre-existing condition.